About

FAQ

• Where is the store based?

  Quaregnon, Belgium

• Do you accept orders placed outside of the US?

  I ship everywhere!

• How long will it take to receive my order?

  Please note that due to the current pandemic, orders outside Europe may take up to 6 weeks to arrive.

  Once shipped most orders to the US take anywhere from 6 to 10 business days to arrive depending on the efficiency of your local postal service. Shipping within Europe usually takes 4 to 6 business days.

  Please note that around Christmas time, delays are to be expected.

  All my items come in giftbox!

• Do you do wholesale?

  Yes.
  I do wholesale. Please contact me for more informations.

• Custom duties

  Buyer is responsible for possible import duties. Those fees vary from country to country so check your local laws.

• Free samples?

  I NEVER send out free samples, whether it is for a blog/mag review or anything else. So please, don't ask.

• Giftboxes?

  All my items are shipped in either a cute giftbox with ribbon (all the jewelry) or giftwrapped (patches and pins).

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.